Marketing & loyalty

Launching your referral programme

Turn your customers into ambassadors with a personal code each, rewards on both sides, store-by-store activation and safeguards against cheating.

The Referral page is built on a simple idea: your best ambassadors are your customers. Each one receives a personal code to share, and when a friend signs up with that code, both sides can receive a reward.

You stay in control of everything: the programme is activated store by store, you choose the referrer’s unlock threshold and reward type, the referee’s welcome gift, and anti-cheating safeguards protect the programme. A report shows your referrals in real time.

The video below shows you everything, step by step:

In this video

  • Activating referral, store by store
  • The referrer’s reward: 3 unlock thresholds to choose from
  • The reward types: discount (% or fixed), free delivery, combo, products
  • Anti-cheating safeguards: verified email, minimum orders
  • The referee’s welcome gift, from their first order or later
  • On the customer side: the personal code, progress, rewards in the cart

Can't find your answer?

Replies in writing 7 days a week: within 2 hours on weekdays, the same day at weekends.

Write to us