Click and collect and takeaway

A commission-free takeaway ordering system for your restaurant

Your customers order on your website or app, choose their collection time and pop in to pick up. Shorter queues, more orders.

  • No commitment
  • Support 7 days a week
Takeaway order on a bakery's app

Online takeaway ordering, without the queue

At lunch and dinner, every minute counts. When customers have to queue at the counter to order, some walk away and you lose sales. With click and collect, they order ahead from their phone, pick their time slot, and you cook at the right moment.

XPRIO gives you a complete takeaway ordering system: a branded ordering website, an iOS and Android app, online or in-store payment, collection times and scheduled orders. No drivers needed: it's the easiest way to start selling online.

And because there's no commission, a takeaway order placed online earns you as much as one taken at the counter.

Win-win

More orders for you, less waiting for them

Click and collect benefits both sides of the counter.

For your restaurant

  • More orders at peak times

    Orders come in while you work, without tying someone up on the phone or at the till.

  • Planned preparation

    Every order arrives with its collection time: the kitchen plans ahead and cooks at the right moment.

  • Fewer no-shows

    You can require online payment when ordering, or accept payment on collection.

For your customers

  • Zero waiting

    They arrive, their order is ready, off they go.

  • Order whenever they like

    In the morning for lunch, from the office for dinner: they schedule their order for the time that suits them.

  • Extra perks

    Loyalty points and offers reserved for people who order from you.

Orders

Every order arrives with its collection time

On the orders screen, you see orders to prepare sorted by collection time. You accept, you mark them ready, the customer gets a notification.

  • Sound alert and one-click acceptance
  • "Order ready" notification to the customer
  • Orders scheduled in advance
  • Opening hours and one-off closures respected
Click and collect orders sorted by collection time on the orders screen
Kitchen

The kitchen display keeps pace

On a tablet in the kitchen, orders appear in three columns: to do, in progress, ready. Each item can be ticked off and the elapsed time is shown.

  • On any tablet or phone
  • Customer notes visible
  • Receipt ready to print
  • No special hardware to buy
XPRIO kitchen display for preparing takeaway orders
Customer side

A takeaway order in under a minute

The customer chooses "takeaway", fills their basket, picks a time slot and pays, online or on collection depending on your settings. They track their order until it's ready.

  • Apple Pay, Google Pay and card
  • Pay on collection available
  • Choice of collection slot
  • Real-time tracking
A poke bowl restaurant's app in takeaway mode

Getting started

Launch your click and collect in a day

  1. 1

    Create your account

    10-day free trial, no credit card.

  2. 2

    Add your menu and opening hours

    Or send us your menu: we set it up within 1 business day.

  3. 3

    Display your QR code

    In the window, at the counter, on Instagram: your customers can order takeaway today.

Commission-free click and collect

One fixed subscription, however many orders you take. The more takeaway you sell online, the better value it gets.

All-inclusive subscription

$129

a month · 0% commission

See pricing

Frequently asked questions

Takeaway ordering system: your questions

What is click and collect for a restaurant?

The customer orders and, if they like, pays online, then picks up their order at the time they chose. It's takeaway without the wait at the counter.

Do I need delivery drivers for click and collect?

No. Click and collect works without any drivers. You can add delivery later if you want, with your own drivers or on-demand couriers.

Does the customer have to pay online?

You decide: online payment required, payment on collection, or both. Online payments go through Stripe, straight into your own account.

How much does a takeaway ordering system cost?

With XPRIO, from $129 a month in the US (£109 in the UK, €119 excl. VAT in the eurozone), with no commission on orders. The ordering website, app and loyalty are included.

Can I pause orders when I'm too busy?

Yes. Your opening hours, one-off closures and pausing orders are all managed from the admin or your phone.

Do my customers need to create an account?

For takeaway orders, the customer creates an account in seconds, with Google, Apple (on iPhone) or their email. They can then find their orders and loyalty points.

Your regulars already order from you.
Get them ordering through your app.

10 days to try it, no card needed.

  • 10-day free trial
  • No credit card required
  • No commitment
A burger restaurant's ordering app, in its own name and colours